Crisis Housing Australia is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and manage your personal information.
1. Collection of Personal Information We may collect personal information from you in various ways, including, but not limited to, when you visit our website, register on the site, make a donation, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our website. The types of personal information we may collect include, but are not limited to:
• Your name
• Contact information including email address, postal address, and phone number
• Payment details (for processing donations)
• Any other information you provide to us voluntarily
2. Use of Personal Information We collect and use your personal information for the following purposes:
• To process donations and provide you with a receipt
• To send you information and updates about our services and initiatives
• To improve our website and services based on feedback you provide
• To administer a survey, contest, or other site feature
• To comply with legal obligations and to protect against fraudulent or illegal activity
3. Disclosure of Personal Information We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal information with our business partners, trusted affiliates, and advertisers.
We may disclose your personal information:
To third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
When required by law, or when we believe disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process
4. Security of Personal Information We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorized access, modification, or disclosure. Your personal information is stored on secure servers, and we use SSL encryption to protect sensitive information transmitted online. However, no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.
5. Access to and Correction of Personal Information You have the right to access the personal information we hold about you and request corrections if you believe that it is inaccurate, out-of-date, incomplete, or misleading. To request access to or correction of your personal information, please contact us at info@CrisisHousingAustralia.org.au.
6. Cookies Our website may use "cookies" to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
7. Changes to This Privacy Policy Crisis Housing Australia has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
8. Your Acceptance of These Terms By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
9. Contacting Us If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Crisis Housing Australia
Email: info@CrisisHousingAustralia.org.au
Phone: 1300 723 931
Last updated: 2/08/2024